Help Center / Getting Started

Getting Started

Set up your account and start using Pigeon.

Welcome to Pigeon! Pigeon is a messaging tool designed to help you communicate with your patients quickly and easily.

To set up your account with Pigeon you will need the administrator for your provider to send you an invite. This invite will include a link to download the Pigeon app, or you can search “Pigeon Health” in the app store.

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Once you open the Pigeon app click “Register now” at the bottom of the screen. Use the email address or phone number that your administrator used to setup your account.

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You will be sent a code to verify your identity at the email address or phone number associated with your account. Enter this code to proceed.

Once you have verified your identity, you can finish setting up your account by adding a password and a pin.

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The password will be used to login to your account on the phone or in the web app. Passwords must be at least 10 characters and contain a capital letter, number, and special character OR be longer than 16 characters (this is called a passphrase).

The pin is used to unlock the app on your phone when you’re not using it.

Consult your office administrator for a list of best practices using Pigeon. Different offices may have different rules.