Patient Center / Security Tutorials / Set a passcode

Set a passcode

Require an code or pattern to unlock your phone

A passcode is a 4-digit number that your phone requires to unlock it. Once you set a passcode, you’ll enter it when you unlock your screen, turn on or restart your phone, and to perform software updates.

By having a passcode, you ensure that only you and anyone you give your passcode to will be able to unlock your phone and access your messages with your healthcare provider.

On Android, you can choose between three lockscreen options: a four-digit PIN, unlock pattern, or alphanumeric password.

1. Open your Settings

You can access this by tapping the menu button on the bottom left of your device.

2. Select “Security” or “Security and Screen Lock”

This is typically located under the “Personal” section.

3. Select “Screen Lock” Option Under “Screen Security”

By default, this option is set to “Slide”, which means no PIN, unlock pattern, or password is needed to unlock the device.

4. Select a Lock Type

You can choose between a passcode, unlock pattern or alphanumeric password

  • PIN: Type a four-digit numeric code that you can easily remember
  • Password: Type an alphanumeric password between 4 and 17 digits.
  • Pattern: Swipe to connect the dots into a pattern that you can easily remember.

5. Confirm Your Lock Type

Whatever lock type you choose, you’ll be asked to enter the code or pattern again to confirm and set it.